Prioritizing Effectively as a Team

My new article “Prioritizing Effectively as a Team” is up on AgileConnection.com. The article starts out like this: “A common reaction to the product owner role is to see it as too big for a single person. If the idea were that one person should do everything from guiding the vision to writing user stories, I […]

What Is an Advanced Scrum Master?

Being a scrum master is more than just reminding a team to perform certain ceremonies, it’s about growing the best possible workplace. To begin with, let’s clarify this whole thing about the “scrum master”. It’s the name of a role. It’s a relatively new and pretty ridiculous name by intent, because a change was needed […]

The Freedom to Solve Problems

Isn’t it really sad that employees in some companies aren’t allowed to solve the customers’ problems? In Sweden, the major telecom operators are notorious in this regard, in my personal experience. What is it like in your company? Is everyone allowed to and capable of really helping your customers? “In addition to encouraging creativity, bossless […]

There’s Always One [Drop|Comment|Question] Left

My childhood friend’s mother was a “dagmamma”, literally, a “daytime mother”. In other words, she took care of a bunch of other people’s kids in her own home. She was a very kind and intelligent person. One of the things she said has stuck with me to this very day. “There’s always one drop left.” […]