Late Again, Thinking About the Cost of Delays

It’s Wednesday morning, and I’m on the train heading to Stockholm. The train is late, and it’s not the first time. One reason delays annoy me so much is that they break my expectations. I’ve made my plans to fit with the train company’s timetable, and now they are not upholding their part of the […]

Vision and Execution: Apple’s Plan to Kill The Mouse

I’ll admit it, I’m a bit of a fanboy. Maybe not so much an Apple fanboy as a software fanboy. My fascination with software goes back to the very first time I had a computer demonstrated to me as a kid, and today, Apple is probably the only company whose products give me that feeling […]

Systems Thinking Applied to Management with Russell Ackoff

If you’re a student of Russell Ackoff’s teachings, you should rapidly click yourself over to the Ackoff Center blog, where you will find a link to a rich set of video lectures with Ackoff himself: “When the course was announced the registration requests were so high that a lottery with random drawing had to be established […]

Release More Often Without Risking Anything

Joakim Holm has written an awesome post about breaking through the wall of conventional thinking, smashing a dilemma into pieces, and finding a third option along the way. One day soon they realize that “Hey, we’re pretty good. We can take advantage of that and release more often without risking anything.” via Breaking through the […]

Experiential Learning (No More “Silentium”)

Over the last five years, I’ve taught lots of classes to lots of people. If I knew it before, I’m convinced of it now: lecturing is not the most effective way to help others truly learn. The problem with lecturing is that it doesn’t really do much to change someone’s behavior, at least not in […]

Common Pitfall: Planning Alone

Many organizations forget that planning is all about the planning. You’ve probably heard the saying: “The plan is nothing, the planning is everything”. For me, that means that the process of planning itself is, to a large degree, what creates belief in and understanding of the plans. The plans will break anyhow (we’ll still do […]